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KGA SUPPORT
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Find quick answers about orders, shipping, returns, sizing, product availability, and more.
ORDERS & SHIPPING
If your order has not shipped, contact us immediately and we will do our best to help. Once an order has shipped, changes or cancellations may no longer be possible.
Orders typically ship within 7–14 business days. Tracking information will be provided once your order ships.
We will help you work with the shipping carrier. However, delivery delays outside our control are not eligible for refunds.
Contact us immediately. Once an order has shipped, we cannot guarantee an address change or replacement.
RETURNS & PRODUCT SUPPORT
Discounted, sale, and final-sale items are not eligible for return.
Contact us with your order details and clear photos of the issue so our team can review it and help determine the appropriate resolution.
Refer to the size guide available on each product page before placing your order.
Some products may be restocked, but limited-edition drops may not return. Follow KGA and join our email list for product updates.