Frequently Asked Questions
Can I change or cancel my order?
If your order hasn’t shipped, contact us immediately. Once shipped, changes may not be possible.
How long does shipping take?
Orders typically ship within 7–14 business days. Tracking is provided once shipped.
Do you offer returns on sale items?
Discounted and sale items are not eligible for return.
What if my item arrives damaged or defective?
Contact us with photos and order details so we can review and resolve the issue.
What if my package is lost or delayed?
We’ll help work with the carrier, but delivery delays outside our control are not eligible for refunds.
What if I entered the wrong shipping address?
Contact us immediately. Once shipped, we cannot guarantee address changes or replacements.
How do I know my size?
Refer to the size guide on each product page.
Do you restock sold-out items?
Some products may restock, but limited drops may not return.