Refund policy
Return & Refund Policy
At Keep Going Athletics we stand behind the quality of our products and want you to feel confident with every purchase.
Returns
We offer a 30-day return policy from the date your order is delivered. To be eligible for a return, items must be unworn, unwashed, and in original condition with tags attached.
Items that show signs of wear, damage, or misuse may not qualify for a refund or exchange.
Exchanges
If you need a different size or item, please contact us and we’ll do our best to assist with an exchange based on product availability.
Refunds
Once your return is received and inspected, approved refunds will be issued to your original payment method. Please allow several business days for your bank or payment provider to process the refund.
Non-Returnable Items
The following items may not be eligible for return:
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Final sale items
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Gift cards
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Worn or washed apparel
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Items damaged after delivery
Product Guarantee
If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery and we’ll make it right. Our goal is to provide premium athletic apparel and a high-quality customer experience.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Contact
For any return, exchange, or order concerns, please contact us through our website:
https://keepgoingathletics.com